Health Care Performance Monitoring Using an Inpatient Reference Process Model and Clinical KPIs [chapter]

Eva Gattnar, Okan Ekinci, Vesselin Detschew
2012 Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering  
Health care processes are nowadays heavily dependent on Information Technology (IT). On the other side, assessing a higher quality of health care to patients has become increasingly important. Effective health care processes are thereby heavily dependent on a comprehensive IT-support. Therefore, a thorough understanding about both the hospital IT-systems and clinical pathways is required, to identify quality problems. Improving quality of care through process performance measurement in
more » ... and the identification of bottlenecks in performed workflows is thereby a promising concept. On this account we propose a novel approach based on an inpatient reference process model aiming a standardized and automated retrieval of quality and performance metrics along the clinical pathways of time-critical diseases in the context of various clinical standards and systems.
doi:10.1007/978-3-642-29262-0_5 fatcat:52ugn5sai5ghzjlqhlwtkswq7m