Development of an E-Commerce Chatbot for a University Shopping Mall

Victoria Oguntosin, Ayobami Olomo, Babak Daneshvar Rouyendegh (B. Erdebilli)
2021 Applied Computational Intelligence and Soft Computing  
Chatbots have been used in many fields ranging from education to healthcare and are also used in e-commerce settings. This research aims at developing a web-based chatbot called Hebron for the Covenant University Community Mall. The chatbot is developed using Python and React.js as the programming languages and MySQL (Structured Query Language) server as the database to give a structure to the e-commerce datasets and Admin Portal process. The e-commerce chatbot application for Covenant
more » ... y Shopping Mall (CUSM) seeks to provide an easy, smart, and comfortable shopping experience for the Covenant University Community.
doi:10.1155/2021/6630326 fatcat:f7qlrkmm25gjpkpcdin2xjnmzq