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The Productivity and Quality of Work Life in Emergency Nurses

M karimi, P Bozorgzad, T Najafi Ghezeljeh, H Haghani, B Fallah, Master of Emergency Nursingof Emergency Nursing, School of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran, Department of Critical Care Nursing, School of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran (Corresponding author) Tel:09121869462 Email: bozorgzad.P@iums.ac.ir, Department of Critical Care Nursing, Nursing Care Research Center (NCRC), School Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran, Department of Biostatistics, School of Health, Iran University of Medical Sciences, Tehran, Iran, Nursing Faculty Member, Trauma Research Center, School of Nursing and Midwifery, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
2021 Iran Journal of Nursing  

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& Aims: The emergency department is the heart of the hospital and the entry point for patients to receive health services and emergency nurses are one of the largest working groups in the hospital and the most influential force in determining the quality of services provided. The main mission of this department is to save the lives of patients. Therefore, emergency department nurses have big responsibility and it is necessary to have the necessary professional motivation and commitment along
more » ... h sufficient knowledge and skills. In recent years, there has been a lot of focus on factors that can guarantee or impair the quality of emergency services, and all hospitals have tried to make the most of available resources to strengthen the factors with a positive impact on service quality. Productivity is a comprehensive concept that is closely related to effectiveness and efficiency. Several factors are involved in the organization productivity and the most important ones are human factors. On the other hand, a healthy and balanced work environment plays an important role in minimizing burnout and job stress and, consequently, improving the quality of services and productivity. Due to its importance, Human force productivity is considered as one of the indices of success or failure in any organization and its evaluation is one of the priorities of organization development. Therefore, one of the major challenges of health care systems is to provide quality services with a focus on increasing the quality of life of health care workers and increasing productivity. Therefore, information about the productivity and quality of work life of staff can be a basis for taking appropriate measures and preparing the ground for achieving the desired conditions. This study aimed to determine the productivity and quality of work life of emergency department nurses. Materials & Methods: This descriptive cross-sectional study was conducted on 189 nurses working in the emergency department of educational and medical centers affiliated to Shahid Sadoughi University of Medical Sciences during September-November 2016. The nurses were selected through stratified allocation method. Data were collected using a demographic questionnaire, nurses' productivity questionnaire (Dehghan Naieri et al., 2013) and quality of work life questionnaire (Brooks & Anderson, 2005) . ANOVA and t-test were used to analyze the data in SPSS version 16. Results: The mean productivity of nurses working in the emergency department was 92.55 ± 11.68. The average score of total quality of work life was 143.67 ± 26.98. The quality of work life had the highest average score in the dimension of work (3.58) and the lowest average score in the personal life dimension (3.04). The results showed no statistically significant relationship between any of the demographic characteristics and nurses' work productivity. Among the studied job characteristics, there was a statistically significant relationship between simultaneous employment and the productivity of emergency nurses
doi:10.52547/ijn.34.130.73 fatcat:7c4xfo2ok5c47gkz3fowaph42m
lang:fa
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M karimi, P Bozorgzad, T Najafi Ghezeljeh, H Haghani, B Fallah, Master of Emergency Nursingof Emergency Nursing, School of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran, Department of Critical Care Nursing, School of Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran (Corresponding author) Tel:09121869462 Email: bozorgzad.P@iums.ac.ir, Department of Critical Care Nursing, Nursing Care Research Center (NCRC), School Nursing and Midwifery, Iran University of Medical Sciences, Tehran, Iran, Department of Biostatistics, School of Health, Iran University of Medical Sciences, Tehran, Iran, Nursing Faculty Member, Trauma Research Center, School of Nursing and Midwifery, Shahid Sadoughi University of Medical Sciences, Yazd, Iran. "The Productivity and Quality of Work Life in Emergency Nurses." Iran Journal of Nursing 34.130 (2021) 73-90