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In this 2011 investigation, a modified Delphi technique was introduced to determine whether an informed group of post-secondary online faculty and students could arrive at a consensus regarding the importance of previously recognized verbal immediacy behaviors. Two expert panels were presented with Gorham's (1988) Verbal Immediacy Scale and tasked with determining those behaviors perceived as being the most important in the online learning venue. The result of the study confirmed that adoi:10.9743/jeo.2012.2.3 fatcat:fdybycggqzcsjmklylhgggc7gi