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Tingkat Kepuasan Generasi Z Terhadap Kualitas Layanan Mobile Banking Perbankan Syariah yang Beroperasi di Provinsi Aceh
2022
Jurnal Bisnis Dan Kajian Strategi Manajemen
The ratification of the qanun for islamic financial institutions in Aceh Province has influenced the condition of banking services. The regulation only allows Sharia banking system to operate in Aceh. It limits the alternative of banking services to be chosen by the customers. This condition has generated significant impact for generation Z, who deal with various digital financial transactions and services such as mobile banking. This study aims to obtain actual information about the quality of
doi:10.35308/jbkan.v6i2.6287
fatcat:w2xmrjvyhvcbrmbiz7oc3ywij4