Augmented Business Process Management Systems: A Research Manifesto [article]

Marlon Dumas, Fabiana Fournier, Lior Limonad, Andrea Marrella, Marco Montali, Jana-Rebecca Rehse, Rafael Accorsi, Diego Calvanese, Giuseppe De Giacomo, Dirk Fahland, Avigdor Gal, Marcello La Rosa (+2 others)
2022
Augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems that draws upon trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these processes more adaptable, proactive, explainable, and context-sensitive. This manifesto presents a vision for ABPMSs and discusses research challenges that need to be surmounted to realize this vision. To this end, we define the concept of ABPMS, we outline
more » ... e lifecycle of processes within an ABPMS, we discuss core characteristics of an ABPMS, and we derive a set of challenges to realize systems with these characteristics.
doi:10.48550/arxiv.2201.12855 fatcat:rkdujoq33fcsplpui76sxpjp2a