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Research in the healthcare sector is a particular relevant topic as a contribution to the development of patient care service improvement. This research focuses the identification and understanding of the organizational culture dimensions and its relation with the quality management practices in the hospital sector. A case-based research was implemented in two major public hospitals, with quantitative and qualitative methods, through multivariate and thematic analysis. Our findings allows us todoi:10.6000/1929-7092.2019.08.18 fatcat:2hg2ngj7fzfg3giqyuhho3b7fy