The International Journal of Public Sector Management

1993 International Journal of Public Sector Management  
Purpose: This study maps the dynamics of e-government rhetoric through a discourse analysis. Our discussion and understanding is based on an identification and interpretation of emerging concepts in e-government reports and research journals. The goal is to unveil established concepts that influence e-government policy development in the public administration context. Approach: Institutional discourse and a policy cycle model are initially selected to guide an inter-textual meta-analysis and
more » ... a-synthesis of relevant e-government and public administration outlets. Key concepts are analysed based on their frequency in order of appearance and proximity to each-other. Themes emerging from concept-ideas feed-back to the theory by helping us to suggest a new e-government policy development framework informed by practice and research domains. Findings and practical implications: Our findings suggest that although a number of conceptideas are being institutionalized in the field of e-government, there are persisting differences and discourses between public administration and e-government reports and journals. Most of the conceptual gaps identified by this study are related to emerging issues like e-government evaluation, engagement with end-users and connection gaps between policy, practice and research. Original value: This study advances the use of discursive institutionalism in e-government research by suggesting that concepts and ideas are institutionalized not only through discourse assimilation, but also by attracting and being able to keep other concept-ideas closely related into themes. Different policy development paths identified in e-government practice and research domains should be jointly considered by policy makers, managers and researchers to improve their implementation. 59 60 http://mc.manuscriptcentral.com/ijpsm 4 20 24 36 40 53
doi:10.1108/eb002939 fatcat:v6ci4a3gdnao5pbsr3f7m5tsgu