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Predictors of patient satisfaction
2012
Gomal journal of Medical Sciences
Patient satisfaction is a multi-factorial concept. Diverse variables are used to analyze patient attitude, positive or negative, about the hospital services. Patient satisfaction is basically a match of expectations with experiences of the patient during a treatment process. The main objective of this study was to determine the satisfaction of the admitted patients about care in public sector hospitals. Material & Methods: This study measures the changes brought in the patient satisfaction of
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