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Before the Enterprise Resource Planning concepts business functions within enterprises were supported by small and isolated applications, most of them developed internally. Yet today ERP platforms are not by themselves the answer to all organizations needs especially in times of differentiated and diversified demands among end customers. ERP platforms were integrated with specialized systems for the management of clients, Customer Relationship Management and vendors, Supplier Relationshipdoaj:928b22e76a4c4451b652265de2b71acd fatcat:q3mmivynhzeqdb7omtnriao6iu