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Key insights revealed by social informatics studies have come from the new light they have shone on the social dynamics underlying broad changes tied to technological innovations. In particular, they have shown how major developments in computing and other information and communication technologies (ICTs), such as the Internet, are often the outcome of complementary or conflicting social movements, and their intersections. This paper focuses on an important supportive and complementarydoi:10.1007/978-0-387-37876-3_20 dblp:conf/hcc/Dutton06 fatcat:6fuzhnc5bzaoxjiovrpmwdnwgu