Let $\mathcal A$ be a dual Banach algebra with predual $\mathcal A_*$ and consider the following assertions: (A) $\mathcal A$ is Connes-amenable; (B) $\mathcal A$ has a normal, virtual diagonal; (C) $\mathcal A_*$ is an injective $\mathcal A$-bimodule. For general $\mathcal A$, all that is known is that (B) implies (A) whereas, for von Neumann algebras, (A), (B), and (C) are equivalent. We show that (C) always implies (B) whereas the converse is false for $\mathcal A = M(G)$ where $G$ is an

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... nite, locally compact group. Furthermore, we present partial solutions towards a characterization of (A) and (B) for $\mathcal A = B(G)$ in terms of $G$: For amenable, discrete $G$ as well as for certain compact $G$, they are equivalent to $G$ having an abelian subgroup of finite index. The question of whether or not (A) and (B) are always equivalent remains open. However, we introduce a modified definition of a normal, virtual diagonal and, using this modified definition, characterize the Connes-amenable, dual Banach algebras through the existence of an appropriate notion of virtual diagonal.