This study is using exploratory analysis to explain blockchain technology application and its importance in trade finance for call centers and dispatcher companies. The plan is to process the Internet sources that are gathered involving blockchain, call centers and booking business and move little deeper in the world of call centers, including direct information and statistics from the managers of Inmotion Ltd. This study will review the actual introduction of blockchain as young technology,

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... importance of blockchain applications and its content, and within analysis and discussion part this research will try to propose the solution to this or similar company, that has an access to a huge number of human resources as the most important asset for their business.