This paper focuses on how the contractor and integrator companies of railway systems could measure their corporate performance and, in the future, the contractor and integrator companies of railway systems could develop their own integrated performance measurement system to improve their company performance and their project service. The best practice from the performance measurement literature is to be compared with practices in the railway industry. Most of the indicators used to control and

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... mprove company internal process management today are lagging indicators that measure results. It is, therefore, a need to develop more leading indicators that measure the processes that influence company performance. The measurement system should be extended to measure effects of company's performance and to measure management processes that increase the focus on quality of service and product reliability. Page55 and the lack of a long term vision, the national road network bears the brunt of the movement of passenger and freight across the country.