However, many IT solutions for managing these resources require lots of efforts and time. Investing lots of money over full-featured solution to manage distributed IT resources is a substantial burden to small and medium enterprises (SMEs). As an alternative approach for cost-effective integration of distributed IT resources, directory service based resource management (DSRM) has been tried to reduce such burdens between SMEs. DSRM solutions are continuously expanding the range of its

more »

... n from a niche segment to major solution market for resource management. However, there are currently insufficient researches on the effectiveness of DSRM. In this paper, authors have measured IT capability of 31 Korean SMEs for their resource and account management method via a questionnaire. Survey result shows that SMEs that are using directory service have higher level of IT resource management capability than the other companies. Authors also investigated two major obstacles for SMEs to use directory service are lack of automatic synchronization method and absence of administrative personnel.