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Continuous Improvement of Employee Engagement: Impact on Quality Management System
Aplinkos tyrimai, inzinerija ir vadyba / Environmental Research, Engineering and Management
During the last years, quality management system has been implemented to foster organizational, cultural and management changes. Moreover, based on the employee engagement processes and the results, an idea was developed to promote and encourage employees for proactive quality improvement decisions. However, the complicated nature of quality management system did not support expected results. Firstly, the employees do not relate their quality activities as a possibility to increasedoi:10.5755/j01.erem.74.4.22119 fatcat:da3orts2mvc3xnnpgamtmp4vme