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Lecture Notes in Computer Science
Process participants need to learn how to perform in the context of their business processes. Process training is challenging due to cognitive difficulties in relating process model elements to real world concepts. In this paper we present a 3D Virtual World (VW) process training approach for office environments. In this VW, process participants can experience a process in an immersive environment. They interact with VW representations of process elements in changing locations, based on processdoi:10.1007/978-3-319-48472-3_24 fatcat:w75d5k67d5dxvhjszmry24cbia