E-Procurement And Organisational Performance. Is E-Invoicing Significant. Evidence From Public Hospitals In Uasin Gishu County, Kenya

Rasto N. Chegugu
2018 Zenodo  
Integrating e-procurement in hospitals' supply chain units has made it possible to conduct procurement practices effectively as compared to the manual methods of recording procurement and general conducting of procurement functions. However, the performance of hospitals in delivering high quality of services has reduced due to lack of an e-procurement system in some hospitals. Hospitals with e-procurement systems also face challenges. The purpose of the study was to establish the effect of
more » ... the effect of e-invoicing practices on organizational performance. The study adopted the use of diffusion of innovation theory institutional theory to relate to the study. The study employed a descriptive survey of 5 hospitals. The sample size was 367 respondents. Questionnaires were the main types of data collection tools. The main findings of the study were as follows: In relation to e-tendering, the main findings of the study was that majority of the respondents strongly agreed that there is increased competitiveness in the tendering bid for the hospital. The result on inferential analysis was that e-invoicing is positively and significantly affecting organizational performance (β = 0.805; P < 0.05). The study findings will be of great significance to Uasin Gishu County Hospitals as it was deemed to shed light on how e-procurement practices could have affected the performance of the supply chain; to hospitals in other counties. The study recommended that the best models to be adopted when creating e-procurement practices systems relationship with suppliers and also emphasize the need to create the relationship models with the suppliers; to other future study and scholars, the study was expected to explain the concept of e-procurement practices and its impact on hospital performance while at the same time act as a basis for future research
doi:10.5281/zenodo.1465628 fatcat:2n67nil6sjbr5m2dsaik4e7jku