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Services Systems to Leverage Innovators' Knowledge: The Telecoms Industry Case
[chapter]
2009
IFIP Advances in Information and Communication Technology
Today, telecoms operators have to prove their innovation capacity. They address corporate customers which are involved in collaborative value networks. They implement a process of new services research in order to create adapted solutions. This process is linked to a collaborative and complex practice between diverse innovators. However there is no structured method to leverage this community's knowledge. Based on the SSME 1 discussions, we suggest enriching the telecoms innovation approaches
doi:10.1007/978-3-642-04568-4_58
fatcat:ocg4uvlqivayrckifm7425dscy