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The FDO section operates and supports the storage and file system ser- vices for physics. I joined the FDO section as Technical Student in 2014 and currently I am a Staff member of the section. My main role is being the Service Manager for CERNBox, the CERN biggest cloud storage system. My main activity is to pro-actively manage the service and the team of twelve people that provides a Dropbox-like solution to more than 17,000 users and 200 institutions with a yearly growth of 400 percent.doi:10.5281/zenodo.3402900 fatcat:i2ywssmct5fpjej4e2uuik5s2e