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Contradictory or aligned? The nexus between authenticity in heritage conservation and heritage tourism, and its impact on satisfaction
A B S T R A C T The discrepancy between authenticity regarding heritage conservation and perceived authenticity in heritage tourism has been extensively discussed and seen as an obstacle for sustainable heritage tourism and management. In this article, we reviewed the notion of authenticity respectively in heritage conservation and in heritage tourism, interviewed 5 experts and 363 tourists regarding three cultural heritages in Nanjing, China. Findings indicate that once visitors are fullydoi:10.1016/j.habitatint.2020.102307 fatcat:axwlnmh6n5chhpua2jkjh3pklm