Multi-objective modeling for Member Selection of Cross-functional Teams

Elham Mahmudinejad, Adel Azar, Ali Rajabzadeh, Abbas Rezaei Pandari
2018 Journal of Production and Operations Management  
Using cross-functional team (CFT) is a suitable strategy for improving the performance of organizations. The member selection problem is an important aspect of the CFT formation. Several evidences showed the important criteria for choosing true members are: cooperation and coordination, functional expertise, individual abilities, cost, and communication. In this paper, effective features for member selection are identified and a multi-objective 0–1 nonlinear programming model is developed. This
more » ... is developed. This model is developed by using individual and collaborative performance. Afterward, it is converted into the linear form by changing variables to solve it more easily. The proposed model is used in the real example in Census cross-functional team in the statistical center of Iran and required data were collected by surveys and interviews. The results indicate that this proposed model has better performance compared to recommendation of experts and can be used in other fields. Introduction: Nowadays using teams is increased; it helps companies and organizations to survive in product markets' competition, business pressure, and customers' expectations (Proehl, 1996; Santa, Ferrer, Bretherton et al. 2010; Fan, Feng, Jiang et al, 2009). Among various teams, cross-functional team is one of the most effective strategy which is used in NPD (Wang, Yan, and Ma, 2003), lean production, TQM and continuous improvement (Love and Roper, 2009). CFT is defined by a group of members who come from different functional areas (Feng, Jiang, Fan et al, 2010) in the same hierarchy as level within an organization, or even between organizations for a limited time )Saarani and Bakri, 2012). CFT has several advantages such as positive impact on cycle time and project performance )Barczak and Wilemon, 2003(, increasing learning, processing optimization, knowledge sharing (Love and Roper, 2009), creativity, problem solving (Santa, Ferrer, Bretherton et al. 2010; Saarani and Bakri, 2012), increasing competition in organization, responding to market change [...]
doi:10.22108/jpom.2018.92501.0 doaj:13bef62d97804c68b55972b0d71fd140 fatcat:uynpjxveancwvlmpexo237akoa