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Dealing with Uncertainties in User Feedback: Strategies Between Denying and Accepting
[article]
2018
arXiv
pre-print
Latest research revealed a considerable lack of reliability within user feedback and discussed striking impacts for the assessment of adaptive web systems and content personalisation approaches, e.g. ranking errors, systematic biases to accuracy metrics as well as its natural offset (the magic barrier). In order to perform holistic assessments and to improve web systems, a variety of strategies have been proposed to deal with this so-called human uncertainty. In this contribution we discuss the
arXiv:1802.05895v1
fatcat:ai5r7t7ipngoplhx2cwsjgkyki