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At present, the ride-hailing platform is numerous in the market. The platform scoring system also allows users to rate drivers and help users make decisions for drivers for reference. However, possible false scores may adversely affect user choice and trust. Previous studies on the ride-hailing system mostly focused on user waiting time improvement and scoring system construction, but lacked suggestions for improvement in scoring reliability. In order to improve the reliability, this paperdoi:10.1109/access.2020.2983189 fatcat:lpuwc4xqkzcopikuzx3j2hl3xm