Information Technology and Organizational Change: The Role of Context in Moderating Change Enabled by Technology [chapter]

Mahmoud Watad, Sonia Ospina
1996 Diffusion and Adoption of Information Technology  
This study uses data from 140 Information Systems projects implemented in public organizations to analyze the role of organizational context in moderating change enabled by the introduction of computer-based technologies. The analysis supports the notion that neither technology nor managerial action alone can be considered deterministic forces in shaping organizational change and consequently in determining the outcomes of the introduction of IT. The findings provide some evidence to suggest
more » ... t as managers mature with the use of technology, they will be in a better position to coordinate the human and the technological aspects of organizational change. Additionally, the findings indicate that while managers seek alignment between the organizational mission and the use of computer-based information systems, there is a narrow and limited application of information technology to solve organizational problems.
doi:10.1007/978-0-387-34982-4_14 fatcat:d7owwovxzzf57bzriwnvadphya