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Effects of Relationship Bonding on Brand Attitudes and Customer Loyalty in Tourism Industry
2015
Acta Oeconomica
The fi ercely competitive markets in tourism industry have caused diffi culty in developing new consumers. In addition to keep the quality of service, a tourism business has to change the marketing strategies and focus on the maintenance of relationship bonding with current consumers. In this study, the employees and customers of Chateau Beach Resort Kenting are distributed 300 copies of questionnaire. After deducting invalid and incomplete ones, total 162 valid copies are retrieved, with the
doi:10.1556/032.65.2015.s2.28
fatcat:wcjfqu7qwvctjierkiymvh4pey