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Neoliberalism in education: How pms undermined employee motivation and academic freedom at the university of botswana
International journal of innovation and knowledge management in the Middle East and North Africa
Purpose: This paper examines the implementation of Performance Management System (PMS) at the University of Botswana and its impact on worker's motivation. PMS was inspired by the New Public Management (NPM) doctrine emphasising efficiency. Design/methodology/approach: An exploratory methodology was used, combined with critical realism explaining the dynamics of forced change in relation to academic staff performance. Interviews were conducted to solicit views of staff in four differentdoi:10.47556/j.ijikmmena.2.2.2013.4 fatcat:5on3tmy5qzemtffwkqvqxtoina