Putting Users in Control of their Recommendations

F. Maxwell Harper, Funing Xu, Harmanpreet Kaur, Kyle Condiff, Shuo Chang, Loren Terveen
2015 Proceedings of the 9th ACM Conference on Recommender Systems - RecSys '15  
The essence of a recommender system is that it can recommend items personalized to the preferences of an individual user. But typically users are given no explicit control over this personalization, and are instead left guessing about how their actions a↵ect the resulting recommendations. We hypothesize that any recommender algorithm will better fit some users' expectations than others, leaving opportunities for improvement. To address this challenge, we study a recommender that puts some
more » ... l in the hands of users. Specifically, we build and evaluate a system that incorporates user-tuned popularity and recency modifiers, allowing users to express concepts like "show more popular items". We find that users who are given these controls evaluate the resulting recommendations much more positively. Further, we find that users diverge in their preferred settings, confirming the importance of giving control to users.
doi:10.1145/2792838.2800179 dblp:conf/recsys/HarperXKCCT15 fatcat:vxiutd7kzvaflczacs477belxe