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Let's Talk About CUIs: Putting Conversational User Interface Design Into Practice
2021
Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems
As CUIs become more prevalent in both academic research and the commercial market, it becomes more essential to design usable and adoptable CUIs. Though research on the usability and design of CUIs has been growing greatly over the past decade, we see that many usability issues are still prevalent in current conversational voice interfaces, from issues in feedback and visibility, to learnability, to error correction, and more. These issues still exist in the most current conversational
doi:10.1145/3411763.3441336
fatcat:e3qetboksvccroywrfznrtsog4