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Lecture Notes in Computer Science
Contemporary workflow management systems offer workitems to users through specific work-lists. Users select the work-items they will perform without having a specific schedule in mind. However, in many environments work needs to be scheduled and performed at particular times. For example, in hospitals many work-items are linked to appointments, e.g., a doctor cannot perform surgery without reserving an operating theater and making sure that the patient is present. One of the problems whendoi:10.1007/978-3-642-18222-8_6 fatcat:rq6hzptp3veyzh44oavlxenmgi