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This study serves as an introduction to how virtual reality systems could be applied in public administration and what research tasks would be necessary to accomplish a project. E-government solutions began to emerge in public administration approximately a decade ago all over the developed world. Administration service facilities via the Internet did not attract many customers, because of the digital divide. E-government solutions were extended to mobile devices as well, but the expecteddoaj:76b41a3666bc44e3b06444517c7264b2 fatcat:agnnqhxi3zgfnneuew6frklwcu