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Facilities Manager's Desk Reference
This paper identifies a number of key changes in Information Communication Technologies (ICT) that gradually revolutionize the tourism industry. E-tourism and the Internet in particular support the interactivity between tourism enterprises and consumers and as a result they re-engineer the entire process of developing, managing and marketing tourism products and destinations. All stakeholders related to tourism and hospitality, therefore, gradually see their role being changed and newdoi:10.1002/9781118785386.ch27 fatcat:ccs7nxfaznfc3jkqiy2krnmc5q