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The Role of Front-Line Ideas in Lean Performance Improvement
2009
Quality Management Journal
Companies are increasingly embracing lean production techniques in their efforts to improve performance. Yet the majority of these companies fail to tap the full potential of "going lean." By comparing a sample of successful lean initiatives with less successful ones (as defined by the rate of ongoing productivity improvement), this paper identifies a critical component that often is missing in underperforming initiatives-the ability to get large numbers of improvement ideas from front-line
doi:10.1080/10686967.2009.11918248
fatcat:idzngmpd4vdfxfiyc7ghj33emy