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Journal of Online Trust and Safety
We present the results of a survey about the trust and safety techniques of a group of online service providers that collectively serve billions of users. We classify techniques that require the provider to be able to access the contents of users' files and communications at will as content dependent, and content oblivious otherwise. We find that more providers use abuse-reporting features (which are content oblivious) than other abuse-detection techniques, but that participants'doi:10.54501/jots.v1i2.14 fatcat:23jco5j5wjenrmqpemmnrytwma