Ethical Behaviour and Operating Performance of Insurance Broker Firms

Miguel Ángel Latorre, José Emilio Farinós
2015 Journal of International Business and Economics  
In this research we investigate whether there is a relationship between the ethical behaviour of insurance brokers and their operating performance. Specifically, we focus on the practice of deferring the premiums charged to clients in order to invest them in short-term financial products and, as a result, gain an additional financial return to their traditional sources of income. We consider this practice to be an unethical behaviour since uninformed clients, that is, those who are not aware of
more » ... the legal process of brokerage, expects the broker to immediately process the policy with the insurance company once the premium has been paid. We find that the better the performance and the larger the firm size, the worse the ethical behaviour.
doi:10.15640/jibe.v3n1a6 fatcat:ric5unnusjfbreurr2h7uevuim