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Balanced Scorecard, used as a strategic evaluation tool, suggests that performance of any organizations should be evaluated not only by using nancial indicators but also simultaneously considering non-nancial indicators. The concept of the BSC has been widely adopted and used in the business sector and less in the education sector, although institutes of higher education are also focusing on ways to render high quality education to their educators and have a better performance. Despite thedoi:10.1016/j.sbspro.2014.07.381 fatcat:x7ndxbtyfzcunm63opjfdge3ta