Service Mining: Using Process Mining to Discover, Check, and Improve Service Behavior

Wil van der Aalst
<span title="">2013</span> <i title="Institute of Electrical and Electronics Engineers (IEEE)"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/zve2it4dovamndfi3ijj4n3dzi" style="color: black;">IEEE Transactions on Services Computing</a> </i> &nbsp;
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1109/tsc.2012.25">doi:10.1109/tsc.2012.25</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/rjwv6jo6eretfkwnpv3vpc3ehu">fatcat:rjwv6jo6eretfkwnpv3vpc3ehu</a> </span>
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