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Nur ÇAĞLAR ÇETİNKAYA- Tülin DURUKAN. "Müşteri Memnuniyeti ve Müşteri Sadakati İlişkisinde Markaya Duyulan Güvenin Aracılık Rolü." Turkish Studies - Economics Finance Politics Volume 15 Issue 1.Volume 15 Issue 1 (2020) 127-143