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During crises, relief agency commanders have to make decisions in a complex and uncertain environment, requiring them to continuously adapt to unforeseen environmental changes. In the process of adaptation, the commanders depend on information management systems for information. Yet there are still numerous reports of situations in which commanders had to make decisions based on incomplete, outdated or incorrect information, indicating poor information quality. In many of these situations, poordoi:10.1109/hicss.2010.454 dblp:conf/hicss/BharosaJ10 fatcat:pq3whcaihvbibhoz6wvgfo5uhi