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A Rough VIKOR-Based QFD for Prioritizing Design Attributes of Product-Related Service
2016
Mathematical Problems in Engineering
Many manufacturers today are striving to offer high value-added product-related services (PRS) due to increasing competition and environmental pressure. PRS can reduce the negative impact on the environment, because it extends the life of products and minimizes the cost. Product and service planning has been considered as the critical factor to the success of PRS. Quality function deployment (QFD) has been recognized as an efficient planning tool which can convert customer needs (CNs) into
doi:10.1155/2016/9642018
fatcat:3tcvzch3v5bvpjwywers3el4ma