Augmenting the Workaday World with Elvin [chapter]

Geraldine Fitzpatrick, Tim Mansfield, Simon Kaplan, David Arnold, Ted Phelps, Bill Segall
1999 ECSCW' 99  
This paper addresses the problem of providing effective, computer-based support for awareness and interaction in the distributed workaday world. We report the story of how our content-based pure notification service, called Elvin, became widely adopted in our organisation and elsewhere, augmenting the virtual work environment, and providing perceptual resources for awareness. Examples of its uses include: support for interaction via bi-directional chat-like facilities as well as support for
more » ... directional notifications, for example push-based information from services such as WWW and email, and notifications of the activities of others through rooms bookings, version control changes, and so on. These uses have had a significant impact on the way people interact with information sources and on social cohesion within the organisation. The attraction of Elvin lies in its conceptual simplicity, absence of built-in policy, expressive power and multilingual range of simple APIs. Its uptake is largely a result of the Tickertape Elvin client, which provides a simple, compelling interface usable in numerous different situations. We contend that even though it does not try to be a collaboration-friendly notification service, Elvin is paradoxically very useful for collaborative awareness and interaction support.
doi:10.1007/978-94-011-4441-4_23 dblp:conf/ecscw/FitzpatrickMKAPS99 fatcat:sweitjemufapbpvgs57wjdvrau