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Toward a multi-method approach to formalizing human-automation interaction and human-human communications
2011 IEEE International Conference on Systems, Man, and Cybernetics
Breakdowns in complex systems often occur as a result of system elements interacting in ways unanticipated by analysts or designers. The use of task behavior as part of a larger, formal system model is potentially useful for analyzing such problems because it allows the ramifications of different human behaviors to be verified in relation to other aspects of the system. A component of task behavior largely overlooked to date is the role of human-human interaction, particularly humanhumandoi:10.1109/icsmc.2011.6083935 dblp:conf/smc/BassBFGGMR11 fatcat:b6sympau4vdz7fbey7tehmd6ru