In the lab and out in the wild

Sarah Waterson, James A. Landay, Tara Matthews
2002 CHI '02 extended abstracts on Human factors in computing systems - CHI '02  
In this paper we discuss a pilot usability study using wireless Internet-enabled personal digital assistants (PDAs). We compared usability data gathered in traditional lab studies with a proxy-based clickstream logging and analysis tool. We found that this remote testing technique can more easily gather many of the contentrelated usability issues, but device-related issues are more difficult to capture.
doi:10.1145/506443.506602 dblp:conf/chi/WatersonLM02 fatcat:lenabdudfvfergoarzioyuk7we