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Mobile applications are types of technologies and resources connected to the Internet that constitute the backbone of mobile government, where its applications constitute a very broad development scenario. However, only a small number of mobile applications have managed to excel in e Due to the complexity of the phenomenon, it is difficult to perform an analysis that takes into account each activity carried out on the internet as a variable of a system, so the objective of this study was todoi:10.31142/ijtsrd9528 fatcat:iyvn6acxqrd5hg7rvu46fhiecq