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A study on impact of workplace spirituality on customer–oriented organizational citizenship behavior by considering the role of spiritual intelligence: A case study of an insurance company
Management Science Letters
Present study investigates the effect of workplace spirituality on customer-oriented organizational citizenship behavior by considering the role of spiritual intelligence. To measure the concepts of workplace spirituality, customer-oriented organizational citizenship behavior (CO-OCB) and spiritual intelligence, the conceptualizations are applied on 282 employees of an insurance company in Tehran during the fiscal year of 2011 and the results are analyzed using structural equation modeling. Thedoi:10.5267/j.msl.2013.05.024 fatcat:ss2pxfdy2rglxpz3isbu7j6mhu