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Sistemas & Gestão
<p>This article presents the results of a research that aimed at analyzing the influence of the job position and the level of education of the users in their satisfaction with integrated management systems (the enterprise resource planning - ERP). We collected data through semi-structured questionnaires applied to 115 ERP users in 13 different companies, and performed data analysis using the following techniques: descriptive statistics, Spearman correlation coefficient and Chi-Square Automaticdoi:10.20985/1980-5160.2017.v12n3.785 fatcat:w5rw2k2bvzg5jo4nqam6exu5qe