A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2020; you can also visit the original URL.
The file type is application/pdf
.
RE-INVENTING PUBLIC SERVICES USING GAMIFICATION APPROACHES
2019
International Journal of Economics and Financial Issues
Gamification is still an emerging field in social sciences with a growing interest in its application in public services. Yet, most of the published literature on gamification focus on the utilisation of electronic games and serious games as a methodology for the development of public services; rather than seeing how to apply gamification approaches in developing these services. Thus the rationale for this paper is to develop the capacity of the public sector to re-invent itself through the
doi:10.32479/ijefi.8803
fatcat:32ukrluywjd4bkqgixvp2yy7fm