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This study looks at three aspects of keyword searching to see if defaulting to keyword searches might serve as a solution to the problems people have with subject searches in online public access catalogs (OPACs). It investigates whether keyword searching produces useful results, if people who use keyword searches to find information on a subject say they are satisfied with the results, and how keyword searching and controlled vocabulary searching are offered and explained in currentlydoi:10.5860/crl_56_03_199 fatcat:socpinz42jc2fixdsdkbdwy7ny