The article reflects the role of society in an era of uncertainty and people's behavior in response to big challenges. The aim is to consider the responsibility for resolving crisis situations by state power. Comprehending is possible on the theory formed by the concepts of social turbulence and aggravated regimes, which are based on such characteristics of processes as nonlinearity, spontaneity, uncertainty, and high speeds. This study offers the hypothesis about the shift in the value

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... ions of the population from the rational to the irrational area in the face of growing uncertainty and turbulence in the environment, which should become the subject of managerial influence when forming a corrective or anti-crisis policy, and about the formation public demand for "strong" state intervention, protecting the population from the negative consequences of regimes with escalations. The article concludes the practical significance and applicability of the research, but also as a theoretical basis for the development of methods and technologies for diagnostics of public demand within the framework of information and analytical support of public administration.