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Application of Total Quality Services to Increase Non-Formal Education Institution Capacity in Kampung Inggris Kediri
2020
CENDEKIA: Journal of Education and Teaching
The objective of this study is to obtain a fixed model that can be applied in the framework of capacity building of course institutions through meeting national standards for non-formal education, accreditation registration, and the application of total quality service. This research method is action research ranging from the formation of teams per area & Need assessment, data processing of the needs assessment survey, socialization and training, facilitation of 20-course institutions to be
doi:10.30957/cendekia.v14i1.611
fatcat:pihwk4bzgzfkfizwknow5x2tfy